Frequently Asked Questions
Quick Summary / Key Takeaways
Instant Move-In: Rent your unit online and get your gate access code immediately.
Top Security: Both our Abercrombie locations feature 24/7 security camera recording and well-lit premises.
Unit Variety: We offer standard units, heated storage, large contractor bays, and outdoor vehicle parking.
100% Digital: Sign your lease and pay your bill online through our secure Tenant Portal.
Renting & Moving In
How do I rent a storage unit online?
Renting a unit with Level Self Storage is completely hassle-free. Simply view our Storage Sizes & Rates, choose the size you need, and follow our secure checkout process. You can sign your lease digitally and receive your gate access code instantly via email, allowing you to move in right away.
Do I need to come into an office to sign my lease?
No! We operate a modern, self-service storage facility. You can skip the trip to the office and handle everything, from browsing unit layouts to signing your digital rental agreement, directly from your phone or computer.
What if the storage unit size I need is currently sold out?
Because our premium units in Abercrombie fill up fast, we maintain an active waitlist. If you need a specific dimension or a specialized commercial space, just submit a request on our Waitlist Page. We will prioritize your request and notify you the moment it becomes available.
Security & Facility Features
Are your storage facilities secure?
Absolutely. We take the safety of your belongings seriously. Both our 859 and 1576 Granton Abercrombie Rd locations are well-lit and monitored by 24-hour security cameras.
Do you offer heated storage units?
Yes, we offer clean, heated storage units designed to protect your temperature-sensitive valuables from freezing Nova Scotia winters and damp weather. Heated units are highly recommended for safeguarding furniture, electronics, and important paperwork from moisture and mildew.
What type of storage do you offer at your locations?
- 859 Granton Abercrombie Rd: Features easy-in, easy-out access for standard and heated storage units, conveniently located near the Trenton Connector and New Glasgow.
- 1576 Granton Abercrombie Rd: Offers a wider selection of sizes, including specialized large contractor bays and outside vehicle parking.
Can I see where my unit is located before I rent?
Yes! While you cannot book directly through the map, we provide visual facility layout maps on our website. You can review these maps to see exactly where available units are situated within our facilities before making your reservation.
Payments & Account Management
How do I pay my storage bill?
Managing your payments is easy with our online system. Simply log into the Tenant Portal using your account details to view your invoices, set up automatic payments, or update your billing information securely.
Will I be locked into a long-term contract?
No, we offer flexible rental agreements to suit your unique needs, whether you are staging a home for a move, decluttering, or storing commercial equipment. Contact our team if you have specific questions about rental terms.
Size Guidelines
Quick Summary / Key Takeaways
5x10 Units (50 sq. ft.): Perfect for storing the contents of a studio apartment, dorm room, or seasonal gear like motorcycles.
10x10 Units (100 sq. ft.): Ideal for storing the contents of a 1-to-2-bedroom apartment, including large furniture and appliances.
10x15 Units (150 sq. ft.): Great for a 2-to-3-bedroom apartment, home staging, or storing large, bulky items.
10x20 Units (200 sq. ft.): Best for whole-home moves (3+ bedrooms), vehicles, or large commercial inventory.
Specialty Storage: We offer heated units to protect sensitive items, outdoor vehicle parking, and oversized contractor bays.
Find the Perfect Fit for Your Storage Needs
Not sure how much space you actually need? Renting storage shouldn't involve guesswork. Use our visual size guide below to figure out exactly which unit will safely hold your belongings without paying for extra space you don't need.
Tip: Don't forget to review our Facility Layout Maps to see where these units are placed before you book!
Small Storage Units
Perfect for decluttering, storing seasonal items, or making space during a small apartment move.
5' x 10' Unit (50 sq. ft.)
Size Equivalent: A large walk-in closet.
What Fits: The furnishings of a mid-sized bedroom or a studio apartment. Great for a queen-sized bed, a dresser, a TV, several boxes, or even storing a motorcycle over the winter.
Medium Storage Units
Our most popular sizes, ideal for apartment renters, home staging, or storing large appliances.
10' x 10' Unit (100 sq. ft.)
Size Equivalent: A standard family room or half of a one-car garage.
What Fits: The contents of an entire family room or two full bedrooms. Holds large furniture like sofas, dining sets, multiple mattresses, major appliances, and dozens of boxes.
10' x 15' Unit (150 sq. ft.)
Size Equivalent: A large bedroom or a small one-car garage.
What Fits: The contents of a 2-to-3-bedroom apartment. Excellent for storing larger items like a piano, bulky sectionals, washers/dryers, and extensive business inventory.
Large & Commercial Storage Spaces
Designed for whole-home moves, large-scale commercial operations, and vehicles.
10' x 20' Unit (200 sq. ft.)
Size Equivalent: A standard one-car garage.
What Fits: The contents of a 3-to-4-bedroom house. Easily accommodates large living room sets, dining room sets, multiple bedroom sets, large appliances, and patio furniture.
Large Contractor Bays (Available at 1576 Granton Abercrombie Rd)
Need massive space for construction equipment, commercial inventory, or business operations? Our specialized contractor bays offer exceptional square footage and easy access for large vehicles. Contact us for specific bay dimensions.
Outdoor Vehicle Parking (Available at 1576 Granton Abercrombie Rd)
Reclaim your driveway! We offer dedicated, secure outdoor parking spaces for cars, trailers, boats, and RVs.
Need Climate Protection? Choose a Heated Unit
If you are storing temperature-sensitive valuables, we highly recommend renting one of our Heated Units (available at our 859 Granton Abercrombie Rd location). Heated storage is crucial for protecting:
Wooden and leather furniture
Electronics and household appliances
Antiques, artwork, and vinyl records
Important business documents and paperwork
How To Rent Online in 3 Simple Steps
Our automated leasing platform streamlines structural storage management. Complete it anywhere, anytime.
01
Pick Your Space
Browse our available units above to view our sizes and rates to select the storage space or parking spot that fits your needs.
02
Reserve & Sign Digitally
Click "Rent a Unit" to be taken to our secure checkout page. Fill out your details, choose your payment method, and sign your rental agreement online.
03
Move In Immediately
Check your email! You will instantly receive your gate access codes, unit number, and move-in instructions so you can start storing right away.
100% Secure Online Leasing — Secure Your Space In Under 5 Minutes
Storage Sizes & Rates
Review detailed spacing dimensions and monthly rental structures. Standard online pricing with zero administrative surcharges or hidden check-in fees.
Facility Maps
Renting storage shouldn't be a guessing game. Review the visual facility layout maps below for your preferred location to see our unit placements before you book.
